- What is ParcelShop?
- What size parcel can I send with Hermes?
- How do I return a Hermes parcel to Debenhams?
- How do I drop off my Hermes locker?
- What is Hermes locker drop off?
- Does Hermes give you a time slot?
- Can my Hermes parcel be collected?
- Can I return my Hermes parcel at the post office?
- Is Hermes cheaper than Royal Mail?
- How do I contact my local Hermes courier?
- How much is it to send a parcel with Hermes?
- How do I send a parcel locker?
- How long do you have to drop off a Hermes parcel?
- How do I become a Hermes parcel shop?
- Can I send a Hermes parcel without a printer?
- How do I know when my Hermes parcel will be collected?
- What happens if Hermes don’t collect parcel?
- How do I use Hermes print in store?
- How do I return my Hermes parcel?
What is ParcelShop?
A ParcelShop is just our name for fast, friendly and handy parcel services at your nearest corner shop, newsagents or supermarket.
ParcelShops give you more convenience to send, collect and return parcels, no matter how hectic your day is.
What size parcel can I send with Hermes?
Your parcel can weigh up to 15kg and should be no more than 120cm long and have a combined length and circumference of no more than 245cm. Even our very small postable parcels also have to meet some size requirements (no more than 23cm wide, 35cm long and between 1 and 3cm deep) to be letterbox friendly.
How do I return a Hermes parcel to Debenhams?
To return through a Hermes Parcelshop: Put your item(s) in the original delivery packaging (or something similar), along with your completed returns form. If you didn’t receive a delivery note with the returns form inside your order you can print one here. Attach the Hermes returns label to the outside of your parcel.
How do I drop off my Hermes locker?
When you get to the locker just select “send a parcel”, scan or enter the barcode on the label and a locker box will open for you to put your parcel in. Put your parcel in the box, close the door and we’ll take care of the rest! If you drop your parcel off at the locker before 12noon it’ll be collected the same day.
What is Hermes locker drop off?
Lockers are a quick and easy to use way to drop-off your parcel. Handily located and open 24/7, they’re convenient and secure. Hermes’ ParcelShops and Courier Collection services already give you quick and easy ways to send your parcel.
Does Hermes give you a time slot?
Your parcel is making its way through our depots to your local ParcelShop or to your local courier. Depending on the retailer you’ve ordered from, you may get an email on the day of your delivery with a delivery time slot. … Your courier will make three attempts to deliver your parcel.
Can my Hermes parcel be collected?
You can book your collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your parcel the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.
Can I return my Hermes parcel at the post office?
Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. … Be aware that you cannot drop off parcels at a Royal Mail sorting office – only Post Office branches and Parcelforce Depots.
Is Hermes cheaper than Royal Mail?
As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service.
How do I contact my local Hermes courier?
If you’d prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 – make sure you have your tracking code or 8 digit calling card number to hand. You’ll get the most up to date information on your parcel. If you still need help you can speak to one of our customer service agents.
How much is it to send a parcel with Hermes?
Safe and SecureTrackedRoyal MailHermes2kg£4.74£4.202-5kg£10.55£5.995-10kg£16.80£6.9910-15kg£30.00£9.204 more rows
How do I send a parcel locker?
Using a 24/7 Parcel Locker for deliveriesChoose a Locker. Choose a Parcel Locker address from your alternative delivery addresses.Shop online. Copy and paste the Parcel Locker address into the shipping details when shopping online.Collect! Get notified when your parcel arrives and collect within 48 hours.
How long do you have to drop off a Hermes parcel?
Choose your delivery service Next Day – drop off your parcel at a ParcelShop or Locker by noon to have it delivered the next day. Book online or with the Hermes app. Standard – send your parcel from a ParcelShop or Locker, or arrange courier collection. We’ll deliver it within 2 to 5 days.
How do I become a Hermes parcel shop?
To become a Hermes ParcelShop, your store should:Be at least 0.5 miles away from an existing ParcelShop. Please use our ParcelShop Finder to check.Not operate as a food outlet (for example, a café, butchers or restaurant / takeaway)Not offer another parcel service.
Can I send a Hermes parcel without a printer?
No printer? No problem! With our national network of ‘Print in store’ locations and brand new QR code functionality, you now have even more options when it comes to sending your parcels using Hermes.
How do I know when my Hermes parcel will be collected?
You can expect your parcel to be collected between 8am to 8pm Monday to Friday, and between 8am to 6pm on Saturdays. We don’t collect parcels on Sundays or on bank holidays. Don’t forget, you can also use any one of our ParcelShops to drop off your parcel at a time to suit you.
What happens if Hermes don’t collect parcel?
If you do not wish to wait, you can drop your parcel off at your nearest Hermes ParcelShop. If your collection has failed on three consecutive occasions, get in contact with us. We will enquire with Hermes what the issue is, and ensure that a driver is sent again to collect.
How do I use Hermes print in store?
Just visit one of your ParcelShops with a Print In-Store device, enter the delivery details and then pay on the device using Chip & Pin or Contactless. Your label will print out ready for you to stick to your parcel and send. Job done! Find your nearest ParcelShop with a Print In-Store device.
How do I return my Hermes parcel?
Drop off your parcel or let your courier collect it If you choose to return your parcel using a ParcelShop, you can either print the Hermes returns label at home or in a ParcelShop with Print In-store device using a QR or authorisation code (we’ll email it to you).